Thank you for shopping at SkiTrucks, We are a Small, Family Owned and Operated Ski & Snowboard Warehouse and our Mission is simple, we want to help make Skiing & Snowboarding accessible & affordable for Everyone, NO MATTER what your budget or experience is. We take pride in being able to help everyone afford the experience of enjoying winter sports activities.
WE WANT YOU ON THE PERFECT GEAR, if you are unsatisfied with your purchase, for any reason, swing by the shop or shoot us an email firstname.lastname@example.org and we promise to do what we can to make it right. We offer free exchanges and will always do what we can to ensure your experience is nothing less than 5 stars. We consider our customers family and look forward to helping everyone continue to shred!
We have been in business since 1969, doing what we can to help people get into the best gear possible, no matter what their budget is. As small business owners we understand the value of Customer Service, and do everything we can to help ensure your experience with us is so amazing you never want to go anywhere else, and the amazing reviews we continually get make it all worth it.
USED GOOD QUALITY CONDITION: Are items that are still in good working order, exhibiting signs of being well used and could show some cosmetic scuffing or scratches due to wear and tear, but has been inspected to verify no structural or performance issues exist and should still have at least Half Life, give or take, left for functional use.
USED FAIR QUALITY & CLEARANCE CONDITION: Are items that show excessive wear and tear, heavy cosmetic wear possible, but has been inspected to verify no structural issues exist and should still have at least Quarter Life, give or take, left for functional use. NOTICE: FAIR & CLEARANCE QUALITY ITEMS ARE SOLD “AS IS” AND ARE NOT ELIGIBLE FOR RETURNS, EXCHANGES OR REFUNDS. We can still offer a trade in value accordingly.
We ship anywhere in the world, small packages and freight. Please contact us for a custom quote to ship internationally.
You must notify us in writing of any damaged or missing items from your order, within 48 hours of package delivery. Return claims will be denied without written notice within the 48 hour period.
Our mission is to get you into the perfect gear at the best price, and if for any reason you are not satisfied with your gear we want to help make it right, we are small family owned and operated business and we take every measure to continue to bring you the best gear at the best prices.
If the mistake is on our end, we cover the shipping. If the mistake was on your end, you are responsible for shipping. If there are unforeseen circumstances, we will split the shipping costs.
Here at Ski Trucks, our main priority is to get you into the best gear at the best prices, and we take our time in helping find you the perfectly recommended gear, in order to do that we keep our overhead as low as possible, so due to the very high cost of business expenses, shipping and taxes we must charge a 10% restocking fee on all returned items. Please understand without this, we could not stay in business. At the low prices we offer, our profit margins are very low. We are here to help and know that only the best customer service and policies will suffice. Thank you for your understanding.
We can only issue refunds to the same credit card you placed your order with. Or we can issue a skitrucks.com store credit.
LIABILITY WAIVER: Although fun, skiing, snowboarding and any winter activity can be a dangerous activity, and could lead to serious injury or death. We recommend taking lessons, wearing a proper helmet/PPE, educating yourself and knowing all of the local/resort laws and regulations before attempting any dangerous activity. By purchasing this item, you agree that you understand the dangers and assume all responsibility in case of an accident, injury and/or death, or damages caused by equipment purchased from us. Be safe out there, and have fun.
WINTER SPORTS/SKIING/SNOWBOARDING EQUIPMENT PURCHASE AGREEMENT.
ASSUMPTION OF RISK/WARNING
I am aware that skiing/snowboarding/and all winter outdoor activities involve certain inherent risks, dangers and hazards which can result in serious personal injury or death. I hereby freely agree to assume and accept any and all known and unknown risk of injury while using any and all equipment.
BINDING EFFECT OF AGREEMENT
In the event of my death or incapacity, this Agreement shall be effective and binding upon my heirs, next of kin, executors, administrators, assigns and representatives.
RELEASE AND WAIVER OF CLAIMS AGREEMENT
In consideration of the sale to me of the listed ski or snowboard equipment on my order/orders, I hereby agree as follows:
TO ACCEPT FOR USE AS-IS